Transforming property through Digital Intelligence

In Active Development

Conversational AI

AI Voice
Agent.

A bespoke conversational AI trained exclusively on your agency's property portfolio, FAQs, and brand tone. It handles inbound calls, qualifies buyers, and schedules viewings autonomously — delivering human-like interactions at scale.

Key Capabilities

Your agency's intelligent first responder. The AI Voice Agent operates 24/7, ensuring every enquiry is handled professionally while your team focuses on high-value activities.

24/7 Out-of-Hours

Never miss a high-value enquiry. The voice agent professionally handles calls on weekends and late nights, answering specific questions about live listings.

Applicant Qualification

Conducts seamless, natural-sounding conversations to determine buyer/tenant position, chain status, and budget before transferring them to human negotiators.

Live CRM Syncing

Instantly transcribes the call, extracts key metadata, and automatically injects the qualified lead into your CRM with a pre-booked calendar slot.

How It Works.

1

Knowledge Base Training

We train the AI on your complete property portfolio, pricing, FAQs, and brand guidelines to ensure accurate, on-brand responses.

2

Intelligent Call Handling

The voice agent answers calls, understands context, and engages in natural conversations about properties, viewings, and requirements.

3

Seamless Transfer & Logging

Transcribes the entire conversation, extracts actionable data (like budget or timeline), logs it in your CRM, and transfers the call to an agent if needed.

Agentic Workflows.

See how the Voice AI Agent transforms traditional telephony into a highly integrated data capture and orchestration layer.

Workflow 01

Inbound Lead Qualification

  1. Trigger: Prospect calls the agency number at 9:00 PM regarding a Rightmove listing.

  2. Action 1: Agent answers, retrieves listing details from the knowledge base, and answers questions about parking and lease length.

  3. Action 2: Agent asks qualifying questions: "Are you a cash buyer or do you have a mortgage in principle?"

  4. Action 3: Call ends. System parses the transcript via the workflow engine, creates a 'Qualified Lead' in CRM, and texts the negotiator the summary.

Workflow 02

Viewing Confirmations & Logistics

  1. Trigger: Prospect calls to book a viewing for 'The Kensington Penthouse'.

  2. Action 1: Agent checks the live Google/Outlook calendar of the assigned negotiator via API.

  3. Action 2: Agent proposes available slots verbally. Prospect agrees to "Thursday at 2 PM".

  4. Action 3: Agent creates the calendar invite, adds the prospect's details, and triggers an automated confirmation email to both parties.

Workflow 03

Maintenance Triage (Property Management)

  1. Trigger: Tenant calls the emergency maintenance hotline.

  2. Action 1: Agent identifies the tenant via Caller ID lookup in the property management system (PMS).

  3. Action 2: Agent assesses the severity (e.g., "Boiler broken" vs "Active flooding").

  4. Action 3: For flooding, it executes an immediate live SIP transfer to the on-call plumber. For the boiler, it logs a priority ticket in Asana/ClickUp.

Workflow 04

Post-Viewing Feedback

  1. Trigger: Property viewing marked as 'Completed' in the CRM.

  2. Action 1: System triggers an outbound call 2 hours later. Agent politely asks the prospect for their honest thoughts on the property.

  3. Action 2: Agent seamlessly handles objections, answers follow-up questions about the local area, and gauges their intent to make an offer.

  4. Action 3: The conversation is summarized, logged directly into the vendor/landlord feedback report, and the negotiator is alerted to high-intent buyers.

Infrastructure

Technical Capabilities.

Beneath the conversational interface lies an enterprise-grade telecom and workflow routing architecture built for absolute stability and CRM interoperability.

Voice & Telecom Engine

  • ✦ Carrier-Grade SIP Trunking: Powered by tier-1 telecom infrastructure, ensuring crystal-clear audio and zero packet loss.
  • ✦ Sub-500ms Latency: Optimized conversational processing models guarantee response times that mimic human conversational flow.
  • ✦ Interruptible Speech: The agent pauses immediately if the caller interrupts or speaks over it, handling complex conversational dynamics perfectly.

Knowledge & Logic Layer

  • ✦ Vector Database Grounding: Ingests your active property listings, ensuring the agent never hallucinates rent prices or availability.
  • ✦ Brand Tone Guardrails: Custom system prompts lock the agent's personality, vocabulary, and sales tactics to match your exact corporate identity.
  • ✦ Dynamic Tool Calling: The agent can trigger internal system functions mid-conversation (e.g., "Let me check the calendar right now...").

Workflow Orchestration

  • ✦ Agentic API Bridging: All post-call data flows through an orchestration layer to integrate seamlessly with legacy software that lacks native webhooks.
  • ✦ Automated Tagging: The parsing engine tags transcripts with semantic markers (e.g., "Urgent", "Cash Buyer", "Complaint") for easy CRM filtering.
  • ✦ Cross-Platform Sync: A single call can simultaneously update HubSpot, trigger a Slack alert, and log a task in your project management system.

Compliance & Analytics

  • ✦ Call Recording Archival: Audio and transcripts are securely logged and stored in sovereign databases for audit trails and dispute resolution.
  • ✦ PII Redaction: Automatically scrubs sensitive data (like credit card numbers read over the phone) before saving transcripts to the CRM.
  • ✦ Sentiment Analysis: Post-call analytics measure caller frustration vs. satisfaction, alerting management to poor interactions immediately.
Priority Waitlist

Secure Early Access

We are currently onboarding a highly curated group of pilot partners to shape the architecture for our conversational AI Voice Agent.

Join The Waitlist