Omnichannel Engagement
WhatsApp
Automation.
Instant, 24/7 guest and tenant communication through the world's most popular messaging app. Engage clients, coordinate viewings, and resolve maintenance issues automatically without human intervention.
Key Capabilities
Meet your clients where they already are. Our WhatsApp Business integration provides seamless, conversational property management.
Continuous Support
Handles guest inquiries, check-in instructions, and checkout coordination instantly. The AI understands complex questions and replies naturally in any language.
Emergency Escalation
Detects urgent issues (like active flooding or power outages) and bypasses automated flows to instantly notify your on-call property managers.
Document Exchange
Guests can upload passports, proof of income, or signed contracts directly via WhatsApp. The system securely scans, extracts data, and files them into your CRM.
How It Works.
Verified Business Profile
We set up and verify your official WhatsApp Business API profile, complete with your agency's branding and verified trust badge.
Context Engine
The AI connects to your PMS (Smoobu/Hostaway/Twenty) to understand who is messaging. If a guest asks "what's the WiFi?", it checks their specific unit data to reply instantly.
Human Handoff
When a conversation requires a delicate human touch, the AI smoothly transfers the chat to your internal dashboard for an agent to take over seamlessly.